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Get expert assistance with your Jslinter products. Our dedicated support team is ready to help you with any questions or issues.
Damaged Product Support
Product Damaged During Shipping?
Products may be damaged during the shipping process. If you receive a product that doesn't work or appears damaged, please contact our customer support team immediately.
Email Support
support@jslinter.com
When contacting us, please provide:
- • Your order number from the e-commerce platform
- • Detailed description of the damage
- • Photos of the damaged product (if possible)
- • Purchase date and retailer information
We will contact you promptly to resolve the issue and arrange for a replacement or refund.
Frequently Asked Questions
What should I do if my product arrives damaged?
Can I return a product if I'm not satisfied?
How do I install string lights safely?
Why are my LED string lights flickering?
Can I connect multiple string light sets together?
Are Jslinter string lights suitable for outdoor use?
How do I clean and maintain my string lights?
What's the difference between warm white and cool white LEDs?
How much energy do Jslinter LED string lights consume?